Ickle Bubba is committed to offering a high level of customer care. If you are not completely satisfied with your purchase, it can be returned for a full refund within 14 days of receipt either by returning the item yourself or we can organise collection on your behalf, with the collection fee deducted from your refund amount. To qualify for a refund, the item(s) must be in their original packaging, complete with all parts and accessories and be unused. We recommend you obtain a proof of delivery and adequately insure the goods if organising the return yourself.
Please check the contents of your order upon receipt, to make sure the item is correct and ensure that all additional accessories noted in your order description are present.
If you have received your item and you would like to exchange for another colour or model, this may incur an additional charge.
Please contact our Customer Service team using the Live Chat option available between 9am and 4pm Monday to Friday or via the help icon on our Contact Us page 24/7 if you would like to return your goods or organise an exchange. You will need to have the original order number at hand to quote as proof of your purchase.
Your product is covered under our normal warranty terms after the 14 day cooling off period.