A small internal component issue that could result in the harness not locking properly.
Important Safety Notice – Solar Group 1 2 3 Isofix Car Seat
We have identified a potential safety concern relating to a small internal component issue on the Solar Group 1 2 3 Isofix Car Seat. This issue only impacts certain batches of car seats, sold via icklebubba.com and amazon.co.uk between 01/02/2024 and 23/02/2024.
Please refer to our Safety Notice for full details on the batches. All car seats from later batches are not affected. Only purchases made between 01/02/2024 and 23/02/2024 are affected.
The safety of our customers is paramount to us, and we endeavour to ensure their safety through all our actions. We want to reassure you that our products are continually assessed and tested to ensure they meets our exacting expectations of safety, and we will always take the appropriate actions to keep our customer as safe as possible. We apologise for any concern or inconvenience this may have caused you.
FAQ
What is the fault?
What batches are affected?
Please refer to the Safety Notice for full details on the batches impacted. Only purchases made between 01/02/2024 and 23/02/2024 are affected.
How do I find the batch code?
Please refer to the Safety Notice for full details on how to find the batch code.
I have a product with an affected batch code, can I keep it?
No, if your product is from the affected batches please stop use immediately. We will arrange collection and issue a replacement or a refund depending on your preference.
Are any other car seats affected?
No, only the Solar Group 1 2 3 Isofix Car Seat with batches referenced in the Safety Notice purchased between 01/02/2024 and 23/02/2024, is affected.
How can we be sure your car seats are safe?
We can assure you all our car seats comply with ECE R44 or R129 and are tested annually, or every 5000 pieces produced, dependent which occurs soonest.